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INFORMATIONS GÉNÉRALES

Toutes les informations requises en un seul endroit pour les gouverner tous. Si des détails supplémentaires sont nécessaires, nous sommes ici jusqu'à la fin.

Expédition & Livraison

Nous expédions dans la plupart des pays de l'UE.

Commandes supérieures à 150€ - Livraison Gratuite.

Commandes inférieures à 150€ - 15€ Frais de Livraison.

Les commandes sont traitées dans un délai de 1 à 2 jours ouvrables.

Les délais de livraison standard varient de 7 à 15 jours ouvrables en fonction de votre emplacement ET de la disponibilité des produits, car certains peuvent être livrés depuis nos entrepôts externes, ajoutant quelques jours supplémentaires.

Vous recevrez les détails de suivi dès que votre commande quittera notre entrepôt principal.

Nous expédions dans la plupart des pays de l'UE.

Commandes supérieures à 150€ - Livraison Gratuite.

Retours & Échanges

Nous offrons une fenêtre de retour de 14 jours pour les produits non utilisés dans leur état et emballage d'origine. En raison de la nature du produit, le prix de retour est à la charge de l'acheteur.

Garantie

Chaque produit VaultVac est protégé par une garantie limitée de 2 ans couvrant les défauts de fabrication.

Si votre produit arrive endommagé ou présente un défaut, contactez-nous et nous vous aiderons immédiatement.

Payment Methods

We accept all major payment methods, including:

Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, iDEAL, and UnionPay.

Klarna and PayPal integration is currently in progress.

Regarding privacy concerns please check our Privacy Policy.

Guide d'installation

Comment pouvons-nous vous aider davantage ?

Vous avez une question ou une demande ? Contactez-nous ci-dessous — notre équipe répondra dans les 48 heures.

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Let customers speak for us

from 1221 reviews

The model the style colour and quality its more than good
Amazing, thank you for the great carry on, i will buy one for my mom for sure.

Lakenya K.

Nimbus – Vacuum Aluminum Carry-On

12/09/2025

Very excellent, slightly heavy in weight but can carry many items. It has many compartments and a feature where some storage areas are covered with plastic material to prevent leakage of creams or liquid substances. Make sure you use the pump device with the bag because that is important. All the best to you.

Elmer R.

Nomad – Modular Travel Backpack

12/06/2025

Love it! The airpump compressed it into half of a backpack! Color is amazing. Comfortable and small. The customizability is great.

Erma K.

Scout – Tracked Adventure Companion

12/02/2025

Okay, the delivery took 2 weeks.
I didn't expect much when buying a full aluminum suitcase for 400 eur, so it's great for the price.
Although it might be because I know the price, it does give me a luxurious feeling haha.
These days, there seem to be places selling domestic brand aluminum frames and full suitcases for around 1000 eur. The design or finish might be better there, but these also seem to be made in house.
There is no slow descent of the top handle.
And I bought two suitcases, but one arrived a little dented.
I just use it because it's small, but those who are sensitive should consider it.

Wenona G.

11/09/2025

Excellent and really ligthweight. But quite a slow delivery. Thank you very much for the tracker. Highly recommend the store. 🙏😇❤️

Tristan L.

11/04/2025

I am delighted with the backpack!! ! 😍 😍 😍 I have already used it and it is super practical since it fits many things in it!! The material is very good, the zippers are of good quality can be custom???? The compressor sucks in air well so everything stays very compact inside. On my last trip, I brought clothes for two people for 3 days and still had room to spare.
Fairly slow shipping but I recommend the store. 👍🏼

Eugenio B.

09/18/2025

Took 2 weeks to arrive but it was good overall, very customizable

Dolly L.

08/29/2025

Relaxing backpack! Convenient, packable, very nice color, proved useful on the trip. I am sharing photos from the trip - the backpack still has room for packing.

Candance M.

07/08/2025

I am writing a review after actively using the backpack on a trip. The vacuum system works perfectly, the quality is superb. The dimensions meet the requirements of Ryanair and Wizzair, fitting without issues into the carry-on luggage compartment. Be sure to monitor the pump's charge to avoid issues with the extractor fan; the charge lasts for several uses before needing to be recharged. The pump works with a regular vacuum bag. Simply a cool backpack, highly recommend.

Lee S.

07/06/2025

A product with really good functionality at an affordable price.

Chi G.

07/05/2025

The backpack I used before was old, so I bought it after reading an article. I was worried it might be heavy, but fortunately it's not that heavy. I like the USB charging ports

Iliana J.

06/20/2025

It seems sturdy and well-made, we'll see how it performs during travel.

Suzette G.

05/27/2025

Very good overall, was a gift for my BF and me

Wilson C.

05/21/2025

Great camping backpack actually,glowing zippers are AMAZING!!

Delicia G.

03/26/2025

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Total estimé

INFORMATIONS GÉNÉRALES

Comment pouvons-nous vous aider davantage ?

Let customers speak for us

Avez-vous des questions ?
Nous avons des réponses.

INFORMATIONS GÉNÉRALES

Comment pouvons-nous vous aider davantage ?

Let customers speak for us

Avez-vous des questions ?Nous avons des réponses.

Avez-vous des questions ?
Nous avons des réponses.